Articles

  • Improved process mapping

    Improved process mapping

    The following is an example of a process map we reviewed and improved for a large government funded organisation. This process map has many failings, but we review this to show you what those technical failings mean to someone trying to use the process map. The following is the map provided, but we have changed…

  • Process for managing a simple warehouse

    Process for managing a simple warehouse

    An organisation was establishing a simple warehouse with just a few hundred items. They need to be able to manage their stock and ensure they didn’t run short. They first looked at a Xero addin for stock management. However, for the size of the company, the quantities of stock and the complexity required, the costs…

  • Exit Strategy

    Exit Strategy

    When we were engaged with this company the business owner was looking for an exit strategy. They’d previously had a Consultant trying to understand their processes, but they’d gotten nowhere. We took on this complex project that involved trying to download and systemise a lifetime’s work by the business owner. Up until we got involved,…

  • Improving process for managing non-conformites

    Improving process for managing non-conformites

    This Company had been running a non-conformance register for a while and although it was a reasonable it needed improvement. Current Process Shortcomings There were some key features missing from the current process’ register which made the process ineffective. These are as follows: Process Improvement After reviewing and analysing the current process, we proposed a…

  • Local government’s unreliable process

    Local government’s unreliable process

    When we reviewed this local government’s project estimation process we found their results unreliable, often indecipherable and usually unrepeatable. Background The problem was that the Organisation had a detailed document describing the process, but estimators were left to their own devices. As such, the methods they used to establish their estimates varied wildly, were vulnerable…